Contact Us

Our friendly Customer Care Team are here in Sussex, England and always happy to help. We’re open Monday to Friday, from 9am ’til 5pm (excluding UK bank and public holidays). We aim to respond to all customer contact within one business day or faster.

Complete the form below to send us a message.





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We respond to all customer contact within one business day or faster.

When you contact us using the above form, email or by phone, your personal data submitted will be used in accordance with our Privacy Policy + .

📞 Can I call you? What is your telephone number?

You’re welcome to telephone us. We accept contact by phone, but recommend using the message form above so that we can look into your enquiry efficiently. Our telephone number is:

0330 122 4819

NOTE0330 numbers cost the same to call as a normal landline, even from mobiles and are covered by any inclusive or bundled calls you may have provided in your call plan.

📧 Can I email? What is your email address?

You’re welcome to email us. We accept contact by email, but recommend using the message form above. Our email address is:

hello@joycelebrations.co.uk

🏠 Can I write to you? What is your postal address?

You’re welcome to write to us. We accept contact by post, but recommend using the message form above, emailing or telephoning us for a faster response. Our address is:

Joy Celebrations
17 Hammond Road
Crawley
West Sussex
RH11 9TU
United Kingdom

NOTE: Address is for written correspondence only, we do not accept visitors in person.

We’re based in Sussex, on the South Coast of England, UK. We serve customers right across the United Kingdom.